The industry has been long awaiting a software package to meet its requirements. Built from over 30 years programming and IT experience, the Lumos online case management solution has been designed specifically to fulfil these needs and much more.   SQL server technology with SSL encryption gives you the most secure access to your work wherever you are in the world.   Smart Letter Generator for customisation of your letters and mail merge type abilities.   Notes, photographs, letters and files automatically attached and organised.   Easily and confidentially assign work to other Lumos agents if you choose.   Designed with mobility in mind. Use your internet enabled device to access cases and update work in the field.   Clients may create cases and answer their own queries through the Client Portal if you decide to give them that ability.   See our Lumos product page for more information...